Skip to content

Payment Details

The tab Payment Details contains your account's billing information and payment method. Admins, managers, and billing managers can view and change it (see Roles and Permissions).

Billing information

The box Billing information has two sections, each with its own Save changes button.

Billing recipient

  • Company name
  • VAT ID
  • Contact email: invoices and notifications are sent to this address. If you change it, a confirmation link goes to the previous and the new address; the new address only takes effect once both links have been opened.

Billing address

  • Street & no., Postcode, City, and Country
  • Show more fields reveals Address line 2 and PO box

If details are missing, the section shows a warning, and the web app marks the account settings with an exclamation mark.

Payment method

To book products, your account needs a payment method. The box Payment details shows the stored payment method. You can only add one once the billing information is complete: company name, billing address, and contact email.

To store a credit card:

  1. Click Add credit card (or Change credit card)
  2. The payment service provider Mollie opens in a new tab, where you authorise the card without being charged
  3. Complete the confirmation there; the web app then shows the stored card

If your browser blocks the new tab, the web app shows a link to complete the confirmation.

Data processing agreement

If you upload personal data, you need a data processing agreement (AV-Vertrag) with x-ion GmbH under the GDPR. Click Conclude contract in the box AV contract. The box then shows the date on which the contract was concluded.

Redeem a code

In the box Redeem code, you redeem voucher codes and partner codes:

  1. Enter the code
  2. Click Redeem

A voucher credits its value to your account's balance; the box shows the current balance.