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Account Settings

Overview

The xCloud Account Settings provide comprehensive management of your account information, security settings, billing details, and subscription preferences. This centralized management interface ensures your account data is complete, secure, and compliant with regulatory requirements.

Getting Started

Accessing Account Settings

  1. Navigate to Settings
  2. Log into your xCloud account
  3. Click on your profile menu

  4. Select "Account Settings"

  5. Settings Navigation

  6. Account Data: Personal information and billing details
  7. Security: Two-factor authentication and device management
  8. Invoices: Billing history and invoice downloads

Account Data Completeness

xCloud requires complete account information for service activation and billing:

  • Warning Indicators: Incomplete sections show warning badges
  • Required Fields: Marked with red asterisks (*)
  • Service Restrictions: Some features disabled until data is complete

Account Data Management

Personal Information

For Private Customers

Required Information:

  • First Name: Your legal first name
  • Last Name: Your legal last name
  • Contact Email: Primary email for account communications

Address Information:

  • Street & Number: Complete street address
  • Postal Code: Valid postal code
  • City: City or municipality
  • Country: Select from dropdown list

Additional Address Fields (Optional):

  • Address Suffix: Additional address information (e.g., "4th Floor", "c/o John Smith")
  • Post Office Box: P.O. Box number if applicable

For Business Customers

Required Information:

  • Company Name: Legal business name
  • Tax ID Number: Business tax identification number
  • Contact Email: Business contact email

Address Information: - Same address requirements as private customers - Address should be the legal business address

Billing Address Management

  1. Edit Address
  2. Click "Edit" on the Address Card
  3. Update required fields

  4. Save changes

  5. Customer Type

  6. Select "Private Person" or "Business Customer"
  7. Fields change based on selection
  8. Validation rules adjust accordingly

Security Settings

Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of security to your account by requiring a second form of verification.

Managing Authentication Devices

Viewing Devices

  1. Navigate to Security Settings
  2. Go to Settings → Security

  3. View all registered devices in the table

  4. Device Information

  5. Name: Device nickname
  6. Type: Authenticator type
  7. Created: When device was registered
  8. Last Used: Last authentication time

Device Operations

  1. Register new device. Supported types: TOTP. (WebAuthn in preparation)
  2. Rename device
  3. Remove device

When the last device is removed, this automatically disables multi-factor authentication for the account.

Invoice Management

Accessing Invoices

  1. Navigate to Invoices
  2. Go to Settings → Invoices

  3. View all available invoices

  4. Invoice Information

  5. Reference Number: Unique invoice identifier
  6. Billing Period: Service period covered
  7. Amount: Total invoice amount

Email Management

Email Address Changes

  • Change email address